Kemer is one of Turkey's most visited destinations — and one of the most reported for hotel and activity disputes. If something went wrong, you don't have to handle it alone from abroad.
Report your Kemer case →Free to file · Independent · Based in Turkey
We handle disputes involving a range of businesses and services in Kemer. The most frequently reported categories include:
Kemer attracts thousands of international visitors every year — many for medical tourism, property investment, or extended holidays. The combination of language barriers, unfamiliar legal systems, and businesses that know tourists rarely follow up creates conditions where disputes escalate quickly and resolution feels impossible from abroad.
ClaimAbroad exists specifically for these situations. We are based in Turkey, understand Turkish consumer protection law, and know exactly how to apply pressure through the right channels — consumer arbitration boards, formal complaints, chargeback support, and direct negotiation.
When you submit a case involving a business in Kemer, we review it within 48 hours. If the case is valid, we notify the business and give them 72 hours to respond — a legal requirement we follow carefully. From there, we guide you through resolution: whether that's a refund, remedial treatment, deposit recovery, or formal escalation.
Filing is always free. If your case requires active handling — where we step in and manage the process directly — optional paid support starts at £149.
Check your clinic's transparency before you fly. Our free Risk Checker assesses 10 key areas based on real dispute patterns.
Check Your Clinic Risk →Whether you're visiting Kemer for medical treatment, property, or tourism — document everything. Keep WhatsApp messages, receipts, contracts, consent forms, and photos. If something goes wrong, this evidence is what makes the difference between a resolved case and a dead end.
If you're already back home and realising something isn't right — the sooner you act, the better. Chargeback windows close within 120 days. Clinics may delete records. Deposits get harder to recover with time.
Tell us what happened. We'll review your case and give you clear next steps.
Start your case — free →