Privacy Policy

ClaimAbroad (“we”, “us”) is committed to protecting your privacy and handling your personal data in compliance with applicable data protection laws, including the Turkish Personal Data Protection Law (KVKK, Law No. 6698).

What data we collect

When you submit a case, we collect: your email address, country of origin, display name (optional), and the details you provide about your situation including business names, locations, financial amounts, and descriptions of events.

How we use your data

We use your data solely to review, process, and resolve your case. This may include contacting the business on your behalf, assigning specialists, and communicating with you about your case status. We never sell, rent, or share your personal data with third parties for marketing purposes.

Data storage and security

Your data is stored securely using industry-standard encryption. Our platform is hosted outside of Turkey on infrastructure with DDoS protection and access controls.

Your rights

Under KVKK and applicable law, you have the right to access your personal data, request correction of inaccurate data, request deletion of your data, and withdraw consent at any time. To exercise these rights, contact us at [email protected].

Data retention

We retain case data for as long as necessary to process and resolve your case, and for a reasonable period afterwards for legal compliance. You may request deletion at any time.

Cookies

Our website uses minimal, essential cookies only. We do not use tracking cookies, advertising cookies, or third-party analytics that identify individual users.

Contact

For privacy-related inquiries: [email protected]