What should I do if I was scammed in Turkey?

Document everything, contact your bank for a possible chargeback, and file a case on ClaimAbroad. We guide you through the correct complaint channels including the Turkish Consumer Arbitration Board.

Can foreigners file consumer complaints in Turkey?

Yes. Turkish consumer protection law applies equally to foreigners. You can file complaints through the Consumer Arbitration Board or through ClaimAbroad for guided support.

Scammed in Turkey? Here's What To Do

Common scams reported by foreigners in Turkey

Taxi meter manipulation

Drivers using rigged meters, taking longer routes, or claiming you gave a smaller note than you did. Most common in Istanbul and Antalya airports.

Fake leather and counterfeit goods

Items sold as genuine Turkish leather or branded goods that turn out to be synthetic. Grand Bazaar area is the most reported location.

Restaurant overcharging

Menus without prices, surprise charges for bread, water, or service. Bills dramatically higher than expected, especially in tourist areas.

Aggressive carpet/shop selling

High-pressure tactics, being taken to a back room, free tea offered, difficulty leaving without buying. Psychological manipulation to close sales.

What to do if you’ve been scammed

1. Document everything immediately

Take photos of receipts, products, menus, taxi meters. Screenshot any WhatsApp or text conversations. Save booking confirmations. The more evidence you have, the stronger your case.

2. Contact your bank

If you paid by credit card, you may be able to initiate a chargeback. Call your bank and explain the situation. There are usually time limits (60-120 days), so act quickly.

3. File a formal complaint

In Turkey, you can file complaints with the local Consumer Arbitration Board (Tüketici Hakem Heyeti) for disputes under a certain value. For larger amounts, civil courts apply. ClaimAbroad can guide you through the correct channel.

4. Report it on ClaimAbroad

File your case for free on ClaimAbroad. We review it, notify the business, and guide you on your options. Your identity stays protected. Every report also helps warn future visitors.

Your rights as a foreigner in Turkey

Turkish consumer protection law (Law No. 6502) applies equally to foreigners. You have the right to accurate pricing, genuine goods, and fair treatment. Businesses that deceive consumers can face fines and penalties through the Consumer Arbitration Board system.

Scammed or overchargedin Turkey?Here’s what to do.