Real Reported CaseTransportTurkey
Car Rental in Turkey Keeps $763 Deposit — No Damage, No Contract Provided
Anonymous user
Tourist returned rental car undamaged in Turkey but $763 deposit was never refunded. No contract provided. Bank denied chargeback.
Case Details
Category: Car Rental
Location: Turkey
Reported loss: $763
Status: Unresolved
Timeline
- Car booked via third-party platform
- Vehicle collected and used
- Car returned without damage
- $763 deposit not refunded
- Rental co and platform blamed each other
- Bank denied chargeback
What Happened
The user booked through a third-party travel platform and rented the vehicle in Turkey. According to the report, the car was returned in perfect condition. However, the $763 deposit was never returned.
The rental company redirected the user to the booking platform. The platform stated the deposit was pending with the rental company. No signed rental agreement was ever provided, weakening the chargeback claim.
Reported Issues
- Deposit withheld despite no damage
- No signed rental contract provided
- Platform and company deflected responsibility
- Bank denied chargeback
Financial Breakdown (Reported)
- Deposit charged: $763
- Chargeback: denied
Outcome
Unresolved. User seeking alternative dispute channels.
Context & Pattern Insight
Car rental deposit disputes are among the most frequently reported consumer complaints in Turkey. The absence of a signed rental agreement is a recurring issue when booking through third-party platforms.
Source & Transparency: Public finance forum (Reddit) · Independently summarised, anonymised & structured for clarity · This report reflects user claims and has not been independently verified · ClaimAbroad does not accuse any business of wrongdoing.