Ceramic Crowns Supplied Instead of Agreed Zirconium — $4,500 Chargeback Case

Anonymous user, North America

Patient received ceramic crowns instead of agreed zirconium. Second opinion confirmed substandard dental work in Turkey. Credit card chargeback in progress for $4,500.

Case Details

Timeline

• Consultation: Individual zirconium crowns agreed
• Treatment completed at clinic
• Final fitting: Crowns connected as bridge, not individual
• Second opinion obtained — confirmed substandard work
• Current: Work redone; chargeback filed for $4,500

What Happened

The patient was referred to a dentist through a medical tourism company after completing a hair transplant at the same facility. The agreed treatment plan specified individual zirconium crowns.

At the final fitting, the user noticed all six upper front crowns were connected like a bridge rather than placed individually. When the patient asked to see the material data sheet, the clinic allegedly refused. The dentist reportedly became agitated when questioned about why the crowns were ceramic rather than zirconium as agreed.

An independent dentist later confirmed that no bridge was necessary and that the preparation method used was a faster, cheaper approach that often results in pain and gum irritation.

Reported Issues

• Material allegedly substituted without patient consent
• Individual crowns connected as bridge without clinical justification
• Clinic reportedly refused to provide material documentation
• One crown cracked during the fitting process
• Treating dentist became hostile when questioned

Financial Breakdown (Reported)

• Original treatment cost: ~$4,500
• Corrective treatment by second dentist: ~$3,500
• Total financial impact: ~$8,000

Outcome

The patient had the work completely redone by another dentist. A credit card chargeback for the original $4,500 is currently in progress.

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